Shipping policy

SHIPPING POLICY

Most Hotrod Flack merchandise is made to order. Please allow time for your order to be produced before it ships.

Processing & Fulfillment

Most orders begin fulfillment shortly after they are placed. Production times can vary depending on the product, order volume, and fulfillment location.

Shipping Times

Shipping times shown at checkout are estimates and begin after your order has been fulfilled. Delivery times may vary due to carrier delays, holidays, weather, or other circumstances outside our control.

Shipping Rates

Available shipping methods and applicable shipping charges will be displayed at checkout before payment is completed.

Multiple Shipments

Products in the same order may occasionally be fulfilled from different facilities. This means your order may arrive in more than one package and at different times.

Tracking

When tracking information is available, it will be provided after your order ships.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, contact us as soon as possible. Once an order has entered fulfillment or shipped, we may not be able to change the delivery address.

Lost or Damaged Packages

If your package appears to be lost in transit or arrives damaged, please contact Hotrod Flack with your order number and any relevant photos or tracking information so we can investigate.

Questions about your shipment can be submitted through the contact information provided on HotrodFlack.com.